TERMS AND CONDITIONS OF SALE

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These terms of sale regulate the sale of products marketed by Azienda Vitivinicola Eredi Ing N. Guglierame via the website www.ormeasco-guglierame.it. All product purchase contracts entered into on the website www.ormeasco-guglierame.it and in accordance with the procedures identified on that website, between the Seller and the Customer, are regulated by these terms of sale (in accordance with Italian law and in particular Italian Legislative Decree no. 70/2003 concerning e-commerce and Italian Legislative Decree no. 206/2005 with specific reference to the regulations in relation to distance contracts). Any amendments or new terms of sale will be promptly notified to the Customer and will be effective from the time of publication on the website. Those new terms will be applied only to sales entered into after their publication.

Acceptance of Terms of Sale

The contract entered into between Azienda Vitivinicola Eredi Ing N. Guglierame and the Customer shall be deemed to be concluded upon acceptance of the order by Azienda Vitivinicola Eredi Ing N. Guglierame. That acceptance is deemed to be tacit, if not otherwise communicated by any method to the Customer. By making an order in any of the various ways, the Customer declares to have read the instructions provided during the purchasing process and to accept the terms set out below. Customers are therefore asked to read these terms of sale carefully and to print them or save them on another durable medium accessible to them.

Purchase Method

Customers may only purchase products present on the website Azienda Vitivinicola Eredi Ing N. Guglierame upon sending the order as described in the respective information sheets. The correct receipt of the order is confirmed by Azienda Vitivinicola Eredi Ing N. Guglierame by way of an e-mail response, sent to the e-mail address communicated by the Customer. That confirmation message will set out the date and time of receipt of the order and an “Order Number”, to be used in any further communication with Azienda Vitivinicola Eredi Ing N. Guglierame, along with a reference to these terms of sale. Where the order is not accepted, Azienda Vitivinicola Eredi Ing N. Guglierame undertakes to inform the Customer promptly. All prices contained on the website are retail prices and are, therefore, inclusive of VAT. Azienda Vitivinicola Eredi Ing N. Guglierame reserves the right to amend the prices at any time, without prior notice.

Right of Withdrawal

Customers are entitled to withdraw from the contract, without any penalty and without specifying the reason, within 10 working days from delivery of the purchased products, in accordance with correctness and good faith, subject to written communication to be sent to Azienda Vitivinicola Eredi Ing N. Guglierame via electronic mail to the address mail@ormeasco-guglierame.it. In that communication, Customers should indicate the product or products for which they intend to exercise the right of withdrawal. Customers should proceed to ship the product or products at their own expense by the methods and within the timescales that will be agreed in advance with Azienda Vitivinicola Eredi Ing N. Guglierame, unless it waives the return of the above.

Complaints

Any complaints should be sent in writing to Azienda Vitivinicola Eredi Ing N. Guglierame. – Via Castello, 4 – 18024 Pornassio (IM) or by e-mail to mail@ormeasco-guglierame.it.

 
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